How to book


1. Check the availability of your chosen programme(s) and make a provisional booking
by e-mail to benamonarda@avired.com or info@benamonarda.com. If you have any special dietary requirements, please check that they are possible during your chosen holiday.

2. Read carefully our booking conditions below, especially on the subject of TRANSFERS.

3. Reserve your flight
, or train or bus tickets.

4. Print out and fill in
the booking form. Send your deposit in euros [120 euros per person], by transfer to our bank account:
account name*: Cools-Brownbridge
Banco Popular Español, 29400 Ronda, Spain,
IBAN code ES56 0075 3471 9006 0038 6956
BIC/SWIFT code POPUESMM (or POPUESMMXXX)
you must pay all charges involved (type OUR) and send us a copy of the transfer order.
* Because of the recent abolition of sociedades civiles in Spain, Benamonarda Guías S.C. ceased to exist on 30 June 2016. We, Chantal and Pete now have each the status of autonomous guide but we have been authorised to maintain a common bank account. We are continuing to propose all our activities under the trade name 'Benamonarda'.

We do not accept credit card payments.
Send the booking form and copy of transfer order by email or post to Benamonarda (the address is on the booking form).

5. We confirm your booking by email or post, with a receipt for the deposit plus an invoice for the balance, a slip to fill in with details of your travel arrangements, and a list of items to bring with you.

6. The balance must reach us at the latest 5 weeks before the beginning of your holiday. Don't forget to send us the slip with your travel details!


Holiday index+calendar
/ Introduction in English / for groups, families or friends
walking
/ festivals / nature rambles / discovery weeks / historical journeys


Benamonarda, c/ Algatocín 10, 29492 Jubrique (Málaga) Spain.
Fiscal licences: X1335972V & X1335565R
internet: www.benamonarda.com

e-mail: benamonarda@avired.com or info@benamonarda.com
ring and we call you back: 0034 619 088 510.



BENAMONARDA Booking Conditions and Information

The price, valid for bookings made until 31/10/2018, INCLUDES:
accommodation for the duration of your holiday, in a bedroom for 2, and meals (from the first evening to the last breakfast) as indicated for each programme.
all the activities: excursions, events, walks, workshops, etc, described.#
services of guides (including audio- or topo-guides for some cultural visits), teachers, interpreters, naturalists, drivers, etc.
entrances to sites visited by the group as specified for each programme (does not apply to 'Self-guided walking in the Genal Valley').
– Spanish VAT (21%).
#We reserve the right to make improvements to programmes, or to modify them in case of unexpected closure of nature reserves/historical sites, extreme weather conditions, fires, etc.

DOES NOT INCLUDE
the journey between your home and our rendezvous in Spain; your personal expenses; meals other than those indicated for each programme; drinks other than with meals. For single room supplements see each holiday.

PRICE REDUCTIONS
(per person and booking)

– booking for 2 consecutive programmes: 80 euros, and free transfer between them
OR – booking on a second programme in the same calendar year: 50 euros
AND – previous clients of Benamonarda: 40 euros.


INSURANCE
EC citizens: bring a European Health Insurance Card. You may also wish to subscribe to a travel/cancellation insurance.
Non-EC: you MUST subscribe to a travel insurance.
- We can only be responsible for incidents involving our civil liability, and do not accept any responsibility in case of loss of valuables or luggage, illness, natural disaster, strikes, etc...
- You are legally and financially liable for prejudice you cause to Benamonarda or third parties.
- In group holidays you must conform to the norms of security and well-being of the group, otherwise you may risk being expelled from it without compensation.
- All active holidays entail risks, however minimal. You must be aware of this and accept that Benamonarda and its contractees cannot be held responsible for any accidents or mishaps.

CANCELLATION
If you cancel your holiday
– the deposit is non-returnable
– the balance of the price of the holiday is partially refundable. Cancellation
28-15 days before the beginning of the holiday: 2/3 refunded
14-8 days before the beginning of the holiday: 1/3 refunded
7 or less days before the beginning of the holiday onwards: no refund.
In the very unlikely event of us having to cancel a programme on which you have made a booking, we shall offer you (1) a transfer to any of our programmes (at another date) you select, with a corresponding adjustment of payment; or (2) a refund of all payments to us; or (3) we propose you an alternative holiday at the same dates, with a payment adjustment.

TRANSFERS
We offer free transfer on the first day from the meeting points, and on the last day to the dispersal points, indicated for each programme, but only during the time periods specified. For those programmes with rendezvous in Málaga, if you wish to arrive beforehand, or stay longer, we can reserve you a room at the Hotel Carlos V in the old city centre [35-55 euros/person/night] and pick you up there. If you are in any doubt about arrival/departure times or would like other travel information, please send us an email.

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Holiday index+calendar
/ Introduction in English / for groups, families or friends
walking
/ festivals / nature rambles / discovery weeks / historical journeys